All consultations are by appointment and can be booked in person or over the telephone, or on-line.

Urgent appointments are seen on the day.   If you request an urgent appointment you will be asked to supply details of the urgency to the receptionist who will complete a triage form which will be passed to the doctor on duty.

Please check the above tabs labelled 'Green Lane' and 'Sheldon Heath' for individual doctor availability at both of our surgeries.

Please note that appointments are generally for one person only. If another member of the family needs to be seen then try and advise us when booking and we can allow more time.

We have a sit & wait service available Monday to Friday, patients will be seen if they arrive at the surgery before 10.30am  . Doctors appointments start from 9.00am onwards but if you unable to attend sit & wait we offer bookable appointments from 8:30am for the month January / February.

Telephone Consultations

If you just want advice over the telephone please call and leave details and a contact number with reception. You can normally expect a call back from a doctor after surgery has finished. Our nurses are also available for telephone advice and will normally call you back the same day.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.


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